Key Recovery with old Password

Click on the key recovery icon from Action.

Click on the confirm button which displays the below figure.

The “PFX with new password” radio button will be selected by default. Select “PFX with old password” as shown in the below figure.

The officer should sign and authenticate with a token plugged into the system enter the email ID of the officer and enter a valid token PIN.

Click on the “Recover Key” button. .pfx file will be available for download.

Click on the “Download Certificate” button to download the PFX file on the system.